Wed, June 7, 2017 2PM EST

Presented By:

Chris Sele
VP Business Development, Kipsu

Jason Sommerset
VP Product, Bandwidth

Ryan Nichols
General Manager, Zendesk Talk

You'll Learn:

  • Why you shouldn't wait to add text messaging to your customer experience
  • How texting and calling work together to support a real omni-channel experience
  • When to use bots, live agents, or both for text-enabled support
  • Recent industry changes and product launches that will shape consumer adoption of business texting