Vice President of Emergency Services, Bandwidth
As Vice President of Emergency Services for Bandwidth., Lydia is focused on identifying strategies and investments that drive accelerated growth of Bandwidth's Emergency Services business. Lydia earned her Computer Engineering degree from the University of South Florida and has a passion for technology, innovation and business development. She has spent over 25 years in the telecom sector leading Product Development, Product Management and IT.
She was formerly Vice President of Product Development and IT for Z Video Relay Service which provides videophone services to the deaf and hard of hearing video interpreting services within healthcare. She has led the FCC Disability Advisory Council Quality of Service Working Group focused on 9-1-1 improvements and was a member of the MITRE Center of Expertise for Telecommunications Relay Services. She was formerly Vice President of Research and Development Paradyne Networks and a member of AT&T Bell Labs.
Thomas Ginter is a Certified Professional Engineer and 9-1-1 industry veteran. His focus on emergency services began in 1995 where he chaired the Telecommunications Industry Association (TIA) working group on Emergency Services and was a contributing author to the resulting standards. He has been engaged in the design, development, and deployment of emergency services technologies supporting Cellular, 2G, 3G and 4G wireless mobile systems; for Voice over IP (VoIP) 9-1-1 systems; for Text-to-9-1-1 systems all on a national scale as well as state-wide systems for Next Generation 9-1-1.
Director of Emergency Services, Bandwidth
Jay has been with Bandwidth for 5 years and is Bandwidth's lead 9-1-1 Product owner. As Director of Emergency Services, Jay oversees product strategy, development, implementation, and management. Jay works closely with Bandwidth's customers to identify and implement 911 calling needs and enhancements they may need for new and innovative uses they may have. Jay also leads Bandwidth's participation in 9-1-1 industry organizations like NENA and APCO. He's been working in 9-1-1 for the past decade and is a certified Emergency Number Professional (ENP). During his career, Jay has held various positions in the telecom industry with companies including Intrado, Level 3 Communications, and Qwest prior to joining Bandwidth. Jay has a BS in Management Science from the University of California San Diego and has an MBA from the University of Oregon.